Q: Why is it best to pre-book?
A: Pre-booking allows us to schedule our rota to ensure the best possible service, also, by pre-booking you are guaranteeing your space at peak season times.

Q: Can I book anytime?
A: Yes, our office opening hours are 09.00-19.00 Mon-Fri and 09.00-17.00 Sat-Sun or if you need to book outside of these hours you can book online using the Short term booking form or if you have a contract through you Contract Account.

Q: How and when do I pay?
A: Payment can be made either online in advance or by cash or credit card at the commencement of the contracted period.

Q: How do I find your facility?
A: If you look at the location page it provides a map or you can find us on Google Maps, however, as we provide a meet and greet service at both Alicante and Murcia airports, you do not need to come to our facility unless your car is insured for named drivers only. 

Q: How do I get to the airport?
A: At Alicante, as you enter the airport follow the signs for Departures/Salidas, we will meet you in the drop off area opposite Starbucks. At Murcia, as you enter the airport follow the signs for the car park, we will meet you at the ticket machines opposite the terminal entrance.

Q: What happens if I must extend my contracted period?
A: Extensions to contracts are to be notified at least 48 hours in advance of contract end date either by Email or phone.

Q: Can I park my car at one airport and return to the other airport?
A: Yes. Plane parking will transfer your vehicle to the airport of your choice (Alicante and Murcia airports)

Q: Is there a charge for this transfer?
A: Yes, for short term clients and single airport contracts the cost is 35€, this service is included in our dual airport contracts.

Q: How much notice do I have to give to transfer my vehicle?
A: Minimum 72 hours notice is required.

Q: Can I drop my car at one airport and Plane Parking transfer it the same day?
A: No, Plane Parking require minimum 72hrs to transfer your vehicle.

Should you have any alternative queries that cannot be answered here, please contact us directly on our e-mail: info@planeparking.es